Delivery & Shipment information:
Once an order is placed, we aim to acknowledge it as soon as possible from Monday to saturday until 18.00. Subject to availability, we may acknowledge it no longer than 5 working days, in this case, we will send you an email to confirm availability and schedule delivery date.
Next Day Delivery
All our products (except catering and cheese platters) are subject to next day delivery in order to keep the products in the best condition possible. This is for guidance only, we are not responsible for our carrier delivery should it take longer, however if you experience unsatisfactory delivery, please inform us at hello@cheezelo.com in order to improve our third party delivery services.
If you select Saturday delivery we will attempt to ship your order by the first Saturday however if it cannot be sent due to stock or any other reason, we will ship the order in time for the following Saturday. We will keep you informed.
We will provide you with our delivery partner tracking number so you can be informed on your status of delivery.
Our delivery costs includes VAT. We only deliver in UK and part of Scotland.
We do not deliver in the following locations yet: The Highlands and Islands of Scotland, – postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17- 26, PH30-44, PH49-50, ZE, Northern Ireland, Isle of Man and Isles of Scilly – postcodes BT, IM, TR21-25.
Delivery in London
Cheese Platters can be subject to same day delivery on some occassions, also for our other products. You need to select the preferred time when selecting the cheese platters products or leave your preferred time in the note to seller at the checkout for other products, you will be informed once our third party drivers pick up the goods from our premises. Cheezelo can only deliver in those post codes: (WC, W1, NW1, N1). If a postcode is not recognised during your checkout, we will contact you to amend your order accordingly with the correct shipment.
Pick up from premises
You can order online and come pick up the goods in our premises at 46 chalton street, london, nw1 1jb during our opening hours, in the "note to seller" box, please indicate the day you would like to pick up the goods, we will ensure your order will be ready, alternatively contact us at hello@cheezelo.com to arrange pick up prior placing an order, to ensure stock is available.
Delivery Prices:
UK Next Day Delivery: £7.80
UK Next Day - Saturday Delivery: £7.80 + £12
Same Day London Delivery: £7.50 (small order)
If you have any questions regarding the delivery or wish to organise another method of delivery, please contact us at hello@cheezelo.com
Once an order is placed, we aim to acknowledge it as soon as possible from Monday to saturday until 18.00. Subject to availability, we may acknowledge it no longer than 5 working days, in this case, we will send you an email to confirm availability and schedule delivery date.
Next Day Delivery
All our products (except catering and cheese platters) are subject to next day delivery in order to keep the products in the best condition possible. This is for guidance only, we are not responsible for our carrier delivery should it take longer, however if you experience unsatisfactory delivery, please inform us at hello@cheezelo.com in order to improve our third party delivery services.
If you select Saturday delivery we will attempt to ship your order by the first Saturday however if it cannot be sent due to stock or any other reason, we will ship the order in time for the following Saturday. We will keep you informed.
We will provide you with our delivery partner tracking number so you can be informed on your status of delivery.
Our delivery costs includes VAT. We only deliver in UK and part of Scotland.
We do not deliver in the following locations yet: The Highlands and Islands of Scotland, – postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17- 26, PH30-44, PH49-50, ZE, Northern Ireland, Isle of Man and Isles of Scilly – postcodes BT, IM, TR21-25.
Delivery in London
Cheese Platters can be subject to same day delivery on some occassions, also for our other products. You need to select the preferred time when selecting the cheese platters products or leave your preferred time in the note to seller at the checkout for other products, you will be informed once our third party drivers pick up the goods from our premises. Cheezelo can only deliver in those post codes: (WC, W1, NW1, N1). If a postcode is not recognised during your checkout, we will contact you to amend your order accordingly with the correct shipment.
Pick up from premises
You can order online and come pick up the goods in our premises at 46 chalton street, london, nw1 1jb during our opening hours, in the "note to seller" box, please indicate the day you would like to pick up the goods, we will ensure your order will be ready, alternatively contact us at hello@cheezelo.com to arrange pick up prior placing an order, to ensure stock is available.
Delivery Prices:
UK Next Day Delivery: £7.80
UK Next Day - Saturday Delivery: £7.80 + £12
Same Day London Delivery: £7.50 (small order)
If you have any questions regarding the delivery or wish to organise another method of delivery, please contact us at hello@cheezelo.com